Spiral of Silence & Knowledge Gap
This Mass Communication Theory is originally proposed by
Elisabeth Noelle-Neumann - a German political scientist back in 1974. The
theory of Spiral of Silence is the term meant to refer the one view that dominated
the public scene and the people who are invisible from the public awareness,
the tendency of the people to remain silent because of fear of separation or
isolation to those around them because they feel that their views are contrary
to the public’s or majority’s view on a subject.
In this theory, it explains that people constantly observe
other’s behavior and comply with their approval or rejection of the public
sphere. People tend to mask their thoughts and opinions when they feel that
they would bare themselves to isolation pressure because of their opinion. On
the other hand, the ones that are powerful or dominating who feels public support
are the ones who express their opinions aboveboard and loud which creates the
spiral of silence into motion because of the anxiety of the other. This theory
says that the process is usually ignited by emotions and morally laden issues,
the spiral is usually caused by controversial issues.
According to the Spiral of Silence Theory, Mass media may
have a significant influence on the formation of the public opinion through
supporting one side in a public controversy, the side will stand significantly
than the other and putting the spiral of silence in motion. The opinion of the public is limited in time
and space. People live in societies therefore public opinion will function as a
mechanism of social control. Hence, public opinions approves or rejects will
change with time and differ from place to place.
An example of spiral of silence in media today is through
the use of Social Networking Sites such as Facebook, Twitter, Tumblr, Instagram
and more. People constantly observes the behaviors of those who are around them
and observing those who gain approval and rejection unconsciously. The spiral
of silence is present in social networking sites and has become a constant
cycle. Social Media are always at the reach of our finger tips, awaiting us to
sign in and observe interactions.
A sub-example of this is the recent presidential election. People tend to base their vote according to
what they see online, what they think is socially accepted by many. Confident
people post their insights on sites on the social issues while others take a
step back and click on the like button or the dislike button without further
discussions on the said issue. The media coverage slowly shapes an individual’s
perception of public sentiment on an issue and these individuals fear isolation
continuously.
Knowledge Gap Theory was defined by Philip J Techenor,
George Donohue and Clarice N Olien. In this theory, it explains that knowledge
is treated as any other commodity that is unequally distributed throughout the
society and the ones that has the power has more access to it. As access to
mass media increases, segments of population receive the information faster
which increases the gap between the ecomonic statuses of the population.
2nd example:
In a company, the managing director decides to post a
memorandum of working hours increase which starts from 8:00 am to 10:00 pm.
Majority of the employees accepted the time changes and the few are in contrary
or not satisfied with this decision however, they feel overpowered by the majority
hence, they cannot express their thought publicity because of fear of isolation
or worst, the fear of being dismissed by the authority.
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